Holiday Return Policy
Old Will is extending his regular 30 day return policy (on eligible items) for the holidays. All of the eligible items are marked with this blue gift box icon can be returned as late as January 24, 2024.
Check out all of the eligible products
Holiday Shipping Times
Make sure to get your orders placed in time for pre-holiday delivery. Below are the shipping methods we offer and their transit times. We aim to get orders to you as fast as we can, but please remember:
- It's Winter
- Stuff happens.
- Shipping companies are swamped.
- Even though we ship your items out real fast, Old Will makes no guarantees about delivery dates. Ya know why? Will's momma raised no fools :o)
Products stocked at our Colorado warehouse ship the same day if your payment is received before 2:00 p.m. Mountain Time on any business day. If we receive your payment after 2:00 p.m., your order will ship out first thing in the morning on the next business day. Some items ship from other locations and may require up to an additional week for processing.
If you want to make sure the items you want will be able to ship on time, feel free to contact us... we're here to help.
Please provide your email address and phone number when you place your order, so we can notify you of any possible delays in shipping.
When you check out, you'll be given the option of using the following shipping methods. Transit times are taken from UPS and USPS websites and begin the day after the package leaves the warehouse. UPS will not deliver to a PO Box.
• UPS Money Back Guarantee?
- USPS 1st Class Mail®
- Delivered Monday through Saturday in 1-9 business days. Available for small items under 15.9 ounces in weight
- USPS Priority Mail®
- Delivered Monday through Saturday in 1-5 business days
- UPS Ground to a commercial address
- Delivered Monday through Friday in 1-5 business days, by end of day
- UPS Ground to a residential address
- Delivered Tuesday through Saturday in 1-5 business days, by end of day
- UPS 3 Day Select®
- Delivered Monday through Friday in 3 business days, by end of day
- UPS 2nd Day Air®
- Delivered Monday through Friday in 2 business days, by end of day
- UPS Next Day Air Saver®
- Delivered Monday through Friday in 1 business day, by end of day
- UPS Next Day Air®
- Delivered Monday through Friday in 1 business day, by 12PM depending on destination (call us for delivery time estimates)
For Old Will, and most other companies, UPS has suspended their on-time delivery guarantee for all services except UPS Next Day Air®, UPS Next Day Air Saver®, and UPS Next Day Air®Early.
• Saturday Delivery?
USPS delivers on Saturdays at no charge.
For most residential addresses UPS Ground delivers on Saturdays at no charge.
For commercial addresses and expedited shipments UPS Saturday Delivery is available by choosing UPS 2nd Day Air® or UPS Next Day Air®, and adding THIS ITEM to your shopping cart.
• See UPS Ground Map for our location (80233) below. Please keep in mind that the brands Adam, A&D, Detecto, Health o meter, Ohaus, Penn, and Seca, are shipped directly from the manufacturer's warehouse, and require additional processing time.
• Item's with free shipping will be shipped with USPS First Class, USPS Priority Mail, or UPS Ground depending on package size and destination. Please keep in mind that free shipping is not available for shipments to Alaska or Hawaii.