Certificate of Calibration
When I ordered this scale I asked if it came with an NIST traceable cert of calibration. The sales person said that they did not because they were supplied by serial number so once I received the scale, I just needed to let them know what it was and the cert of calibration could be provided at no additional charge. When I called to get it, the person I spoke with did not seem to know what I was talking about. When I tried to convey it, I thought they got it, but what I was sent was a cert of compliance saying it was manufactured IAW ISO9001 and ISO13485. My question is: how do you sell scales and not know what a cert of calibration is? As a result of this, I have not been able to use the scale at all, it is still stuck in my Quality Department, awaiting a calibration certificate.
Reviewed by: Patrick Lane from Tucson, AZ on 7/14/2014