Contact A Human Being

CALL US TOLL FREE:

If ya need to call us on the phone to ask a question or place an order, just give us a toll free call at 877-761-0322.
  We answer the phones Monday through Friday, from:
  7am until 3pm (Pacific Time)
  8am until 4pm (Mountain Time)
  9am until 5pm (Central Time)
  10am until 6pm (Eastern Time)

If the toll-free number isn't working for ya, our local number is: 303-955-1838.

CHAT WITH US:

In the upper left hand corner of every page, (right below the search box) there is a link that will let ya chat with one of our customer support reps. The chat is open during the same time as the phones, Monday through Friday, to answer any questions ya might have.

EMAIL US:

support@oldwillknottscales.com

The best way to get your questions and concerns answered is to EMAIL US... we answer very quickly. We answer emails from 8am until 4pm Mountain Time, Monday through Friday. To make SURE ya receive our reply, set whatever email filters you're usin' to accept email from the email address:

support@oldwillknottscales.com,
or to accept email from the domain:
oldwillknottscales.com

We don't filter our email accounts, so YOUR email will definitely reach us :o)
If ya don't receive a reply from us, check your email account's "junk mail folder" to find our reply.

SNAIL MAIL US:

If ya need to mail us a money order, business check, or school check, our physical address is:
Professional Retail Service
10750 Irma Dr, Unit 4
Northglenn, CO 80233


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Now & then I like to give my customers a shout about some newfangled scale, or some doozy of a special we might be throwing. Enter your address below if ya care to hear the latest!

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